What cookies we use, why we use them, and how to control them.
Cookies are small text files placed on your device when you visit a website or use a web application. They allow the site to recognise your device on return visits, keep you logged in, and remember your preferences.
Similar technologies include local storage and session storage - these work differently to cookies at a technical level, but serve similar purposes. This policy covers all such technologies.
Under UK law (the Privacy and Electronic Communications Regulations 2003 - PECR), we must tell you what cookies we use and obtain your consent for any that are not strictly necessary.
These are strictly necessary for the platform to function. They cannot be disabled without breaking the Service. No consent is required for these under PECR.
We use Vercel Web Analytics to count page views on attendiq.co.uk. It does not use cookies or store anything on your device.
We also use PostHog (EU hosted) to understand how our website is used, including anonymous recordings of page interactions with anything typed into forms hidden. If you have not accepted analytics cookies, PostHog stores nothing on your device: each page view is counted on its own and is not linked to your other visits.
If you accept analytics cookies in the cookie banner:
When you follow a free trial or sign-up link, we add how you found us (campaign link, referring website and first page) to the link so the sign-up can be credited to the right campaign. Your choice in the cookie banner is stored in a cookie called attendiq_consent for one year.
The AttendIQ web platform (app.attendiq.co.uk) uses PostHog to understand how the product is used, and shows its own cookie notice where you can decline analytics.
We use Sentry for application error monitoring on the admin platform. When an error occurs, Sentry captures technical details (browser type, page, error message) to help us diagnose and fix bugs. Sentry may set functional cookies during your session. No personal content from your session is captured, and this data is not used for advertising or shared with other organisations.
We do not use:
Essential cookies cannot be disabled. Blocking them will prevent you from logging in to the platform. They are not used for any purpose beyond keeping the Service functioning.
You can accept or reject analytics cookies on attendiq.co.uk in the cookie banner, and change your mind at any time with this button. If you reject them after accepting, we delete the analytics cookies and stored data from your browser.
If you wish to opt out of error monitoring cookies set by Sentry, you can contact us at privacy@attendiq.co.uk. Please note that opting out means we will not receive automatic error reports from your session, which may affect how quickly we can identify and resolve issues that affect your account.
All major browsers allow you to view, block, and delete cookies. Instructions for the most common browsers:
Blocking or deleting essential cookies will log you out of the platform and prevent you from logging back in until the cookies are allowed again.
Under UK PECR, we must have your consent to set non-essential cookies. Essential cookies are exempt from the consent requirement because they are strictly necessary for the service you have requested.
Analytics cookies are only set with your consent, which you can withdraw at any time (see section 4). Vercel Web Analytics does not use cookies and does not require consent under PECR.
For functional cookies used by our error monitoring service, our legal basis under UK GDPR is legitimate interests (Article 6(1)(f)): specifically, our interest in maintaining a stable, high-quality platform by monitoring for and resolving application errors. We consider this processing to be proportionate and not overridden by users' interests, given the limited and non-personal nature of the data captured.
You have the right to object to processing on the basis of legitimate interests. To object, contact us at privacy@attendiq.co.uk.
For your full privacy rights, see our Privacy Policy.
We will update this Cookie Policy if we add new cookies or change how we use existing ones. Material changes will be noted on this page with an updated "last updated" date. If we introduce any new non-essential cookie category that requires consent, we will seek that consent before setting the cookies.
For questions about cookies or this policy:
Email: privacy@attendiq.co.uk
Post: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
To lodge a complaint about our use of cookies with the UK regulator: ico.org.uk, 0303 123 1113.