Subcontractor Insurance and Document Tracking

AttendIQ collects and tracks your subcontractors' insurance certificates, SSIP accreditations and company documents automatically: requested when you invite them, chased weekly until provided, checked against your minimum cover levels, and flagged before they expire. The spreadsheet and the chasing emails are gone.

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1 upload
A subcontractor uploads each document once - it satisfies every client that asks for it
14 days
Document window from the day they join, with automatic weekly chasing until complete
60 days
Default expiry warning lead time - suited to annual insurance renewals

The subcontractor insurance problem every main contractor knows

Somewhere in your office is a spreadsheet of subcontractor insurance expiry dates. It was accurate the day it was made. Since then, firms have renewed with different insurers, cover levels have changed, a CHAS certificate has lapsed, and three new subcontractors have started without anyone collecting their documents at all.

The exposure is real: if an uninsured subcontractor injures someone on your site, the claim lands on your policy and your premium. If a client or an SSIP assessor asks for your supply chain's evidence pack, someone loses a week to chasing PDFs by email. And the chasing never ends, because insurance renews every year for every firm you work with.

Most workforce platforms track your workers' cards and qualifications. Almost none of them track the company-level documents that decide whether a subcontractor should be on your site at all.

How AttendIQ handles subcontractor document compliance

Document collection is built into the way you already bring subcontractors onto AttendIQ. When you invite a firm, you pick the documents they must provide. From that point the system does the collecting, checking, and chasing.

Requested at invite

Choose the documents each subcontractor must provide when you invite them: your defaults are pre-selected, and you can add or remove per firm. They see exactly what is expected before they even create their account.

Chased automatically, weekly

Subcontractor admins get 14 days and a weekly reminder until everything is in. The chasing stops the moment they comply. You can also send a manual nudge from their contractor panel whenever you want.

Minimum cover enforcement

Set a minimum indemnity level per insurance type, such as Public Liability of at least 5 million pounds. A certificate with stated cover below your minimum is flagged under-cover and treated as outstanding - not quietly filed.

Upload once, satisfy every client

Subcontractors keep one free document register. Each upload satisfies every AttendIQ client requesting that document, and renewals carry across automatically. Less friction for them means faster compliance for you.

Expiry tracking on both sides

Before a document lapses, the subcontractor is chased to renew and your admins get an expiry digest at thresholds you set. Certificate dates can even be read automatically from the uploaded document.

Enforce it at the gate

Optionally block or warn workers at clock-in when their employer has missing, expired, or under-cover required documents. Paperwork compliance becomes site access compliance - with supervisor override kept for real-world flexibility.

A document register aligned to the Common Assessment Standard

AttendIQ ships with a standard document catalogue built from what UK PQQs actually ask for: the Common Assessment Standard, Constructionline Gold, and CHAS evidence sets. Employers' Liability, Public Liability, Professional Indemnity, Contractors All Risks and Motor Fleet insurance. CHAS, Constructionline, SafeContractor and other SSIP certificates. ISO 9001, 14001 and 45001. Cyber Essentials. The policy set: health and safety, environmental, quality, equality and diversity, anti-bribery, data protection, information security and modern slavery. Waste carrier and trade licences. Company RAMS.

Your own company documents live in the same register, with the same expiry reminders - so the evidence pack for your next PQQ or audit is one CSV export, not a week of digging. Every register entry keeps its full renewal history: who your insurer was in March is one click away.

How it works

1

Invite with document requests

Pick the documents the subcontractor must provide when you send the invite. Your default set is pre-selected. They see the list on the acceptance page.

2

They upload, AttendIQ chases

Anything they already hold in their register satisfies you instantly. Anything missing is chased weekly for you, with expiry dates read from the certificates automatically.

3

You see status at a glance

Every contractor card shows a documents count. The panel shows each requirement's status - provided, expiring, overdue, under-cover - with one-click viewing, verification, and waivers.

Frequently asked questions

Which subcontractor documents can AttendIQ track?

AttendIQ ships with a standard catalogue aligned to the Common Assessment Standard and Constructionline Gold evidence sets: Employers' Liability, Public Liability, Professional Indemnity, Contractors All Risks and Motor Fleet insurance; CHAS, Constructionline, SafeContractor and other SSIP certificates; ISO 9001, 14001 and 45001; Cyber Essentials; health and safety, environmental, quality, equality and diversity, anti-bribery, data protection, information security and modern slavery policies; waste carrier and trade licences; and company RAMS. You can add your own custom document types on top.

How are subcontractors chased for missing documents?

When a subcontractor joins with document requests attached, their admins are notified immediately and given 14 days. AttendIQ then chases them by email every week, automatically, until everything is provided. The chasing stops the moment they comply. You can also send a manual reminder from the contractor's panel at any time.

Can AttendIQ check the level of insurance cover, not just the certificate?

Yes. You can set a minimum cover amount per insurance type, for example Public Liability of at least 5 million pounds. A document whose stated cover is below your minimum is flagged as under-cover, counted as outstanding, and chased like a missing document. Most platforms only check that a file exists.

Does a subcontractor have to upload the same documents for every main contractor?

No. A subcontractor uploads each document once into their own free AttendIQ register. That one upload satisfies every AttendIQ client that requests the same document type, and when they renew, the renewal carries across to every client automatically.

What happens when a subcontractor's insurance expires?

Both sides are reminded before expiry: the subcontractor is chased to upload the renewal, and your admins receive an expiry digest at thresholds you configure, with a 60-day default lead that suits annual insurance renewals. You can optionally enforce compliance at the gate: workers of a subcontractor with expired or missing required documents can be blocked or warned at clock-in.

Can I request documents from subcontractors I have already connected with?

Yes. A bulk action sends your default document set to any of your existing connected subcontractors. You see exactly who will be notified before anything is sent, and each firm gets the same 14-day window with weekly chasing.

How is this different from CHAS or Constructionline?

It is complementary. SSIP schemes assess a subcontractor's health and safety arrangements; AttendIQ tracks that your subcontractors hold those accreditations, when they expire, and whether their insurance meets your requirements - inside the same platform that controls who is on your sites. Your SSIP certificates and your site access live in one place.

Subcontractor compliance software that covers the whole firm, not just the workers

AttendIQ already gives you real-time worker compliance across your supply chain: cards, competencies, inductions and right to work, checked before anyone reaches your gate. Subcontractor document tracking completes the picture at company level. A contractor card now carries two signals side by side: how compliant their workers are, and whether the firm itself has provided the insurance and accreditations you require.

Everything is export-ready for audits: a supply chain document compliance CSV listing every firm, every requested document, its status and expiry - the same evidence pack you currently assemble by hand for PQQ submissions and client audits. See how this fits into the wider platform on our supply chain compliance page, or explore the construction compliance overview.

Stop chasing insurance certificates by email

See how AttendIQ collects, verifies and tracks your subcontractors' documents automatically.

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